Shipping Policy

Where we ship
Velmora currently ships to the United Kingdom, United States, and Canada.

Delivery times
UK: 4–7 business days
US: under 10 business days
Canada: up to 14 business days

Customs & import charges (US & Canada)
International orders may be subject to import duties or taxes charged by customs on delivery. These charges, if any, are the customer's responsibility and are not included in your order total.

Shipping costs
[TBD — shipping cost / free delivery threshold to be confirmed]

Order tracking
Once your order is dispatched you'll receive an email with tracking information.

Lost or delayed orders
If your order hasn't arrived, email us at shopvelmorajewellery@gmail.com with your order number and we'll look into it right away.

Packaging
Every Velmora order is carefully packed to arrive in perfect condition.

Returns
See our Returns Policy for full details.